Last Updated: September 8, 2026

Thank you for using ZKClinic. This Refund Policy explains the conditions under which refunds may be provided for paid services purchased through our Website.

By purchasing a paid service from ZKClinic, you acknowledge and agree to this Refund Policy.

1. Paid Services

ZKClinic may offer paid services to employers, recruiters, or other users, including:

• Job posting services
• Featured job listings
• Sponsored job listings
• Employer subscriptions
• Recruitment-related promotional services
• Other paid services introduced on the Website

The applicable price and service details will be displayed before payment.

2. Refund Eligibility

Refund requests may be considered in the following situations:

• A technical error resulted in a duplicate payment.
• Payment was successfully processed but the purchased service was not delivered due to a technical issue on our side.
• ZKClinic cancels a paid service before it has been provided.
• An incorrect charge was made due to a technical or billing error.

Approved refunds will generally be returned to the original payment method used for the transaction.

3. Non-Refundable Services

Unless otherwise required by applicable law, payments may be non-refundable once a service has been successfully delivered or activated.

This may include:

• Job advertisements that have already been published.
• Featured listings that have already received promotional placement.
• Sponsored listings that have already started running.
• Services that have already been substantially completed.
• Subscription periods that have already begun.
• Services affected by inaccurate information supplied by the customer.

Removing a job advertisement after publication does not automatically create a right to a refund.

4. Job Applications and Employment Outcomes

ZKClinic does not guarantee that a job advertisement will result in:

• Job applications
• Interviews
• Job offers
• Employment
• A specific number of applicants
• A specific number of views or clicks

Refunds will generally not be provided because a job advertisement does not produce the expected number of applicants, views, clicks, interviews, or hires.

5. Fraudulent or Invalid Job Listings

If ZKClinic determines that a paid job listing is fraudulent, misleading, illegal, or violates our Terms of Service, we may remove the listing and, depending on the circumstances, provide a full or partial refund.

We reserve the right to investigate suspicious transactions and listings.

6. How to Request a Refund

To request a refund, contact ZKClinic through the contact information available on our Website.

Please include:

• Your name
• Email address associated with the purchase
• Order or transaction ID
• Date of payment
• Service purchased
• Reason for the refund request

Providing complete information helps us process your request more quickly.

7. Refund Review

Refund requests are reviewed individually.

We may request additional information or documentation to verify the transaction and determine whether the request qualifies for a refund.

We aim to respond to refund requests within a reasonable period.

8. Processing Time

Once a refund is approved, the time required for the funds to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

ZKClinic is not responsible for delays caused by third-party payment providers.

9. Payment Disputes and Chargebacks

Before initiating a chargeback with your bank or payment provider, we encourage you to contact ZKClinic so that we can investigate and attempt to resolve the issue.

Fraudulent or abusive chargeback activity may result in suspension or termination of the associated account.

10. Changes to This Refund Policy

ZKClinic reserves the right to modify this Refund Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions regarding this Refund Policy or would like to request a refund, please contact us through the contact information provided on the ZKClinic Website.

ZKClinic
Website: zkclinic.com